Licensing

The Level 2 Food Hygiene Course is essential for anybody who works with food in your setting. The law states that food handlers must be able to demonstrate appropriate food hygiene training. Our Interactive course follows the UK and EU syllabus & contains ten easy to follow modules.

The food and beverage industry encompasses all companies involved in the processing, preparation, packaging and distribution of food and drinks (both alcoholic and non-alcoholic). This course provides an introduction to all key aspects of the industry including licensing, health and safety, food hygiene, allergen awareness and equality and diversity.

The Licensing Act 2003 (Mandatory Licensing Conditions) Order 2010 makes it a mandatory licensing condition for all premises selling age restricted products to implement an age verification policy in relation to the sale or supply of alcohol. All premises selling or supplying alcohol for consumption on or off the premises have a due dilligence to ensure all staff are suitably trained with the knowledge to challenge the age of a customer and understand the valid forms of identification that can be accepted.

How you treat your customers and potential customers is hugely important. It is essential to ensure your business gives the best impression to everyone it comes into contact with at all times. The Hospitality Focus Customer Service course focuses upon the skills that employees and companies should demonstrate the highest possible standards of customer service.

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 puts duties and obligations on employers, the self-employed and people in control of work premises (the Responsible Person) to report certain serious workplace accidents, occupational diseases and specified dangerous occurrences (near misses). This course has been designed to cover the obligations of RIDDOR, what needs reporting and how reporting in-line with RIDDOR should be performed.

Designed specifically for those who manual hande as part of their job role. This course has been developed to take into consideration the range of movements that many workers carry out on a daily basis. Correct manual handling technique can help to reduce back strain and instill good practice across your workforce. As part of the course we consider how we should lift correctly and also where we should ask for assistance to minimise potential injury.

On the 25th of May 2018 the Data Protection Act will be replaced with the General Data Protection Regulation (GDPR). This will have a large impact on the way that all organisations manage and process data that they hold about customers and staff. This is why we’ve put together our GDPR for Managers course to help companies across the UK comply with GDPR and provide them with the knowledge required to ensure full compliance by the 25th of May.

Workplace accidents and injuries cost incur large costs to business and have a profound, often lifelong impact on employees. Introducing a safety culture into your childcare setting, where safety is valued as an integral part of the business’s operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce. This course will give you the foundation to start building your safety culture.

It is a recomendation that all premises selling alcohol and other age restricted products should provide sufficient training to allow staff to gain the sufficient knowledge of age restricted products and strategies to use to assist in age verification and where necessary the refusal of service or sale to customers that are not of the required age to make a legal purchase. This course will identify a wide range of restricted products not just alcohol and tobacco. We will explain why certain products are restricted and what harm can result in these products being sold to children or young people.

Our Fire Safety Training course has been developed to raise awareness of potential fire risks within your venue. In order to minise the potential risk of fire in the workplace it is essential that everyone is aware of the common causes of fire and the appropriate actions required in the event of a fire, including safe exit from the scene.